Shipping Policy
At Trend Sense, we are committed to delivering your orders promptly and efficiently across India. Please review our shipping policy below for details on how we handle shipping and delivery.
1. Delivery Time
We deliver orders within 7-8 business days anywhere in India. Please note that delivery times may vary based on your location, the availability of products, and external factors such as courier delays or public holidays.
2. Shipping Locations
Currently, we offer shipping within India only. We do not ship to international locations at this time.
3. Shipping Charges
We are pleased to offer free shipping on all orders within India. There are no additional charges for shipping your products.
4. Order Processing
Orders are typically processed within 2-3 business days of being placed. You will receive a confirmation email with tracking information once your order has been shipped.
5. Tracking Information
Once your order is shipped, we will provide you with a tracking number to monitor the status of your delivery. You can track your order through our courier partner’s website using the provided tracking number.
6. Delivery Issues
In case of any delays or issues with delivery, we will make every effort to resolve the matter as quickly as possible. If you have any concerns about your shipment, feel free to contact our customer support team at deskmail280@gmail.com.
7. Undeliverable Packages
If a package is undeliverable due to incorrect shipping information provided by the customer, refusal of the package, or failure to collect the package, we will not be responsible for any additional charges or delays. It is the customer’s responsibility to provide accurate shipping details.
8. Can I Cancel My Order After It Has Been Placed?
Unfortunately, we are unable to cancel your order once it has been processed. We work hard with manufacturers to process your order quickly and efficiently so that you can receive your product as quickly as possible. Orders cannot be interrupted once placed. We process orders as soon as we receive them, so no cancellations are possible. If you forgot to add something to your order before ordering, please order the additional item separately. It will be shipped to you in a separate package and has its own unique order number and tracking link.
9. Contact Us
For any questions regarding shipping, please contact us:
- Email: deskmail280@gmail.com