Payment Policy
At Trend Sense, we prioritize a smooth and secure shopping experience for our customers. Please take note of our payment policy:
Payment Methods:
We exclusively use Razorpay, a trusted and secure payment gateway, to process all transactions. Razorpay supports multiple payment options, including:
- Credit/Debit Cards (Visa, Mastercard, Rupay, etc.)
- UPI (Google Pay, PhonePe, Paytm, etc.)
- Net Banking
- Wallets
- Cash on Delivery (COD)
Transaction Security:
All payments are processed through Razorpay's highly encrypted platform, ensuring your personal and financial information is fully protected.
Payment Confirmation:
Upon successful payment, you will receive a confirmation email or SMS with your order details.
Failed Transactions:
In case of a failed payment attempt, your funds may be temporarily held by your bank. Typically, these funds are refunded within 5-7 business days. For assistance, please contact your bank or Razorpay support.
Currency:
All transactions are processed in Indian Rupees (INR).
Refunds:
Refunds for eligible returns will be processed through the original payment method, as per our Return & Refund Policy.
For any payment-related queries or assistance, please reach out to us at deskmail280@gmail.com.